An Exciting Update for Our Community: Upcoming Partnership Changes

After careful consideration, evaluation, and a commitment to keeping our neighborhood thriving, the Board has decided to transition to new partnerships for both our property management and our trash/waste management services.

Saying Goodbye and Welcoming the New Property Management

For the past 16 years, Select Community Management has been a dedicated partner to our neighborhood. We are incredibly grateful for their long-standing service and the support they have provided us over nearly two decades.

As we look towards the future and focus on modernizing our community operations, we are officially transitioning to Mister Management targeting an August 1st Go Live Date.

We chose Mister Management because of their proactive approach and the streamlined, modern tools they bring to the table. Most notably, this switch will introduce a brand-new Co-owner Portal. Through this secure online platform, we will be able to enjoy several new conveniences:

• Track Individual Work Orders: Submit maintenance requests and monitor their status in real-time.
• View Accounts & Pay Online: You will be able to securely view your account balance history and pay your dues electronically online.
• Streamlined Vendor Payments: On the administrative side, the Association will now be able to pay our neighborhood vendors electronically, ensuring faster, more efficient operations.
• Mobile App: You will be able to access the portal on your cellphone!

We believe this transparency, ease of communication, and modern financial management will significantly improve our day-to-day operations and significantly decrease the work load on our board members.

Waste Management Update

Many of you have shared your frustrations regarding the poor service and communication we’ve experienced with our current waste management provider. The Board has heard you loud and clear.

Because of these ongoing issues, we are currently pursuing a termination with just cause to exit our current contract. We expect to receive final information from our current provider by the end of June.

In the meantime, we have been proactive! We have negotiated terms with Stevens Disposal, the same company Pittsfield Township now uses. Through these negotiations, we have secured a similar service structure and rate that Pittsfield receives, ensuring we get the reliable service we deserve without sacrificing value.

Important Timeline & Next Steps

Please rest assured that the Board is working closely with all parties involved to ensure a seamless transition. Here is what you can look forward to over the summer:

• Late June: We will share more communications highlighting the specific differences and service expectations for the waste management switch once our current contract details are finalized.
• July: Keep an eye out for a welcome packet from Mister Management! This will contain detailed instructions on how to set up your new portal account so we are all set up for our association dues to officially switch over on August 1st.
• September Annual Meeting: Representatives from Mister Management will be joining us in person at our September Annual Meeting, giving everyone a chance to meet them and ask any questions.

Thank you all for your patience, cooperation, and continuous support as we make these positive upgrades for our neighborhood. If you have any immediate questions, please feel free to submit it through our link – Report a Problem or Request a Work Order.